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December 07, 2006
Good service from Avis
I'm actually happy about something for once :-)
I returned a car to Avis at the Philadelphia airport (PHL) last night. Ten minutes later, I realized that I had left my cell phone in a cup holder, so I went back there to see if they found it. The checkin folks could very easily have told me to go inside and fill out a form because they were busy, but instead a couple of them looked around, and one of them spent ten minutes finding the car. I left the lot with my phone and a smile. Thank you Avis at PHL for this bit of good customer service.
Posted by Pat at December 7, 2006 05:48 PM